Teams at Sonrava Health

Provides first-level IT support to dental office users by resolving hardware and software issues, documenting incidents, tracking vendor service calls, monitoring outstanding problems, identifying support trends, and escalating complex issues. The role requires strong phone communication, problem-solving skills, basic network troubleshooting, accurate database entry, and availability for rotating shifts.

Patient Care Coordinator greets patients, schedules appointments, coordinates treatment services, explains treatment costs, insurance, and payment options, follows up with patients, maintains records, and supports regulatory compliance. The role requires strong communication, customer service, sales, and administrative skills, with dental practice software experience preferred. Travel may be required for training and job duties.

Provide chairside assistance during dental procedures, support patient care and retention, review and document charts, take radiographs, prepare and sterilize operatories, manage lab cases and supplies, and assist with scheduling and referrals. Maintain HIPAA, OSHA, and blood-borne pathogen compliance while educating patients and supporting the dental team.