Teams at Sonic Automotive

Oversee all used-vehicle operations: acquire inventory (auctions, trade-ins), set pricing, manage reconditioning with service, market vehicles, collaborate with sales to move aged units, ensure regulatory and dealership compliance, and analyze market trends to maximize profitability.

Respond to internet customer inquiries, enter and manage leads in CRM, generate sales appointments, conduct phone surveys, utilize lead management tools, compile reports, and deliver high-quality customer service to convert online leads into vehicle sales.

Handle internet leads and customer inquiries, enter and manage CRM data, generate sales appointments, conduct phone surveys, use lead management tools, prepare reports and documentation, and provide honest, ethical customer service to achieve sales goals.