SonderMind
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The Care Coordinator at SonderMind provides primary support for clients seeking mental healthcare, ensuring they are connected with the right therapists. Responsibilities include managing communication, assisting with onboarding and appointment scheduling, and collaborating with healthcare partners.
The Account Manager will manage multiple partner accounts, ensuring operational processes meet SLAs and optimizing outcomes. Responsibilities include managing relationships, reporting to leadership, supporting sales activities, and developing account management plans to foster growth in partnerships.
The Referral Coordinator will support clients referred through various partners by facilitating care coordination, managing communication, processing referrals, and maintaining documentation. They will work closely with external partners and healthcare systems to ensure clients receive the necessary support for their mental health care.
The Data Governance Manager will lead the organization's data governance activities, manage data access, ensure compliance with regulatory requirements, improve data quality, and develop a strategic roadmap for data governance. This role involves collaboration with business leaders and oversight of the enterprise data inventory.
As the Principal AI Engineer, you will lead the team in designing and implementing AI solutions for mental healthcare, focusing on LLM workflows, advanced prompt engineering, and AI infrastructure optimization. You will collaborate with cross-functional teams and mentor junior engineers to create innovative AI/ML applications that improve mental health outcomes.
The Sales Development Representative will drive growth by establishing relationships with enterprise health systems, managing leads through Salesforce, and coordinating meetings between leads and Account Executives. Success is measured by meeting monthly sales targets and maintaining high activity levels in prospecting.
Lead and optimize the Referral Coordination Services at SonderMind, enhancing client intake processes and member engagement across various partnerships. Manage a team to ensure efficient referral connections and oversee the entire referral process using technology and human interventions.