Solink Benefits Overview

Partners with Account Executives during pre-sales discovery, leads technical conversations, delivers value-based product demonstrations, designs tailored solutions, and documents requirements for deployment handoff. The role contributes directly to quota attainment and revenue growth while coaching colleagues, improving processes, and staying current on relevant technologies. Candidates need sales experience, technical aptitude, strong communication and storytelling skills, and the ability to simplify complex concepts for non-technical audiences.

Own the full enterprise sales cycle for restaurant-industry accounts, from prospecting and discovery through negotiation and close. Build strategic account plans, navigate complex buying committees, develop ROI-based business cases, expand existing accounts, and cultivate executive relationships. Represent Solink at industry events, provide restaurant-market insights, and collaborate with Customer Success, Product, Marketing, and Implementation to drive customer growth and successful multi-location rollouts.

Manage a high-volume book of SaaS customers through monthly check-ins, onboarding, adoption, retention, escalations, and expansion opportunities. Use customer health signals and usage data to prioritize engagement, build playbooks and education programs, and collaborate with Sales, Support, and Product. The role advocates for customer outcomes, explains technical concepts clearly, supports pre-sales conversations, and independently drives initiatives with minimal direction.