Soligent
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The Customer Operations Specialist at Soligent plays a crucial role in the distribution team, handling daily operations such as processing orders, managing shipping documentation, addressing customer inquiries, and supporting the sales team to ensure a smooth fulfillment process.
As a Customer Experience Partner, you will drive customer satisfaction and retention through quoting activities and collaboration with sales and operations teams. Your focus will be on implementing customer experience strategies, enhancing customer journeys, and advocating for customer needs within the organization.
The Regional Account Manager will generate and develop new business while nurturing existing customer relationships for Soligent, the leading solar distributor. Responsibilities include responding to client inquiries, serving as a liaison with the operations staff, and maintaining product knowledge in the solar industry to support sales goals.
The Customer Experience Partner at Soligent will enhance customer satisfaction through effective quoting and cross-functional collaboration. The role involves implementing customer experience strategies, supporting sales with accurate proposals, and driving continuous improvement initiatives for customer retention.
As a Regional Account Manager, you will generate and develop new business, maintain customer relationships, respond to inquiries, and communicate product information to clients in the solar industry.