Solera Holdings Benefits Overview

Manage complex accounts receivable billing, including invoice generation, adjustments, reconciliations, discrepancy resolution, customer communications, compliance, reporting, and quality assurance. The role collaborates with sales, customer service, and finance teams, uses billing and accounting systems, and may mentor junior staff. Responsibilities require accurate financial processing, tax compliance, confidential data handling, process improvement, and strong customer service.

Leads global Tier 1 and Tier 2 IT support operations across service desk and remote services. Manages team leads and support professionals, drives incident, request, problem, access, and employee lifecycle management, and improves service delivery through automation, reporting, knowledge management, and process optimization. Partners with HR, Security, Enterprise Applications, and business stakeholders while ensuring SLA performance, compliance, audit readiness, and consistent support across global regions and shifts.

Leads the design, development, and delivery of scalable cloud-native web applications and microservices. Responsibilities include API and full-stack development, performance and stability improvements, design and code reviews, technology prototyping, CI/CD automation, cross-functional collaboration, and mentoring engineers. The role also requires building GenAI applications using LLM integration, RAG pipelines, agent-based architectures, and orchestration frameworks while supporting legacy platform transitions.