Teams at Soldo

Provides prompt, friendly support to corporate clients through email, chat, and phone. Handles financial services and account queries, delivers first-line software troubleshooting, investigates and resolves issues, documents cases, escalates complex problems, and maintains service-quality standards. The role requires strong communication, problem-solving, organization, attention to detail, and a customer-focused approach. Experience in customer service, financial services, SaaS, or software support is valuable.

Develops Soldo’s commercial narrative through positioning, messaging, launch narratives, sales decks, battlecards, and enablement content. Partners with Sales and Customer Success on enterprise opportunities, value frameworks, and complex deals. Conducts buyer and persona research, identifies content gaps, presents at events and customer sessions, and supports broader marketing campaigns. The role requires exceptional B2B writing, content strategy, presentation, commercial judgment, and independent execution.

Drive new business growth in Italy by selling Soldo’s B2B SaaS spend-management solutions to enterprise and mid-market clients. Build C-level relationships, manage complex multi-threaded sales cycles, develop sector-focused business plans, generate pipeline with Marketing and SDR/BDR teams, deliver tailored product demonstrations, and consistently exceed sales quotas. Serve as a subject-matter expert in payments and spend management while collaborating cross-functionally to expand markets and deliver client value.