Teams at Smokeball

Administer and optimize CS platforms, build AI-driven dashboards and automated workflows, surface churn/expansion insights, standardize client documentation and VOC capture, and create executive reporting to boost CSM productivity and reduce churn.

The Sales Development Representative at Smokeball will engage with law firms through outbound calls and emails, qualify leads, and maintain client relationships to drive sales.

Lead US marketing for a legal tech B2B SaaS company: develop and execute growth-focused and brand strategies, drive pipeline and MQL-to-demo value, launch AI products, run marquee events, own collateral and reporting, manage budget, and lead a distributed team.