Smokeball Benefits Overview

Administer and optimize CS platforms, build AI-driven dashboards and automated workflows, surface churn/expansion insights, standardize client documentation and VOC capture, and create executive reporting to boost CSM productivity and reduce churn.

The Sales Development Representative at Smokeball will engage with law firms through outbound calls and emails, qualify leads, and maintain client relationships to drive sales.

Lead and develop a team of Account Executives focused on selling legal tech SaaS solutions. Engage in deals and ensure pipeline health while coaching the team to exceed revenue goals.