Smithers - Medical Device Testing Benefits Overview

Coordinates office administration for a packaging and materials testing laboratory. Responsibilities include client communication, issuing reports and proposals, maintaining the CRM, supporting financial administration, initiating invoices, processing purchase orders, assisting with credit checks and payments, covering reception, and managing stock and supplier orders. Requires strong Microsoft Office skills, professional communication, attention to detail, organization, and deadline management.

Manage customer ledgers, review aged debt, prioritize collections, and identify credit risks. Respond to customer queries, maintain customer account records, collaborate with internal teams, support month-end close and reporting, and assist with VAT information and returns. The role requires accuracy, organization, strong communication, analytical thinking, customer service skills, and the ability to work independently while following procedures.

Conduct polymer material test programs, coordinate with senior testing staff, assist in developing new test methods, and help maintain and organize testing equipment. The role supports client projects involving failure diagnosis, design optimization, process optimization, stress and fatigue testing, mechanical properties, environmental exposure, and accelerated aging.