Teams at Smith & Nephew

The Senior Process Associate ITP manages payments processing, vendor relations, and financial analysis while improving workflows and ensuring compliance with regulations.

Process and resolve regulatory support ticketing requests, handle ad-hoc tasks, maintain process documentation, meet SLAs, improve NPS and first-pass yield, reduce average handling time, and collaborate cross-functionally while acting as a process expert.

Lead and manage R&D programs and junior staff within the Biologics franchise. Oversee Biologics lab operations, drive product lifecycle from concept to commercialization, design and execute studies, manage CROs and external partners, prepare regulatory and technical documentation, and collaborate cross-functionally to inform strategic decisions.