Teams at Smile Digital Health

Design and drive multi‑tenant multi‑cloud architecture and security for a managed services FHIR-based platform. Develop reference architectures, automation, cost tracking, compliance controls, and documentation; lead proofs of concept, stakeholder briefings, and mentor teams to ensure secure, scalable Azure/AWS/GCP deployments.

Serve as primary implementation and operational lead for assigned customers, coordinating cross-functional teams to ensure onboarding, delivery, escalation management, SOW support, adoption, renewals, and long-term customer success.

Design, deploy, and operate production-grade AKS clusters, owning cluster architecture, networking, security hardening, observability, CI/CD, and incident response. Integrate AKS with Azure services, manage deployments with Docker/Helm and GitOps, run Terraform IaC, define SLIs/SLOs, perform vulnerability management and DR planning, and provide on-call escalation and runbook documentation.