Search the 4 jobs at SmartRecruiters

The Customer Success Manager will drive engagement with enterprise clients, ensuring product adoption, running health checks, managing renewals, and identifying growth opportunities. They will collaborate with teams to optimize customer outcomes and act as an advocate for customer feedback while supporting account management efforts.

The Customer Success Manager at SmartRecruiters will oversee product adoption and utilization for enterprise accounts, build relationships with stakeholders, identify growth opportunities, and ensure customer satisfaction through engagement with the company’s solutions. Responsibilities include preparing clients for renewals and advocating for their needs.

The Sales Development Representative will drive the top-of-funnel sales pipeline by qualifying leads, engaging prospects, and setting appointments for account executives. Responsibilities include utilizing lead generation tools, creating outreach strategies, and collaborating closely with sales team members to accelerate the sales cycle, while representing the company’s mission and values.

The Customer Success Manager will focus on ensuring product adoption and utilization, building relationships with stakeholders, developing success plans, conducting customer health checks, and identifying upsell opportunities while managing contract renewals for customer accounts.