Teams at Smartbox Group

Manage and grow B2B partner accounts through relationship building, retention, upselling, cross-selling, quarterly business reviews, issue resolution, and data-driven recommendations. The role involves analyzing BI reports and KPIs, using Salesforce for account management, collaborating with Marketing, Operations, Finance, and Product, and monitoring market trends to develop new partnership opportunities.

Own day-to-day management and growth of Smartbox's Amazon business: optimize product listings and catalog health, run and improve Amazon Advertising, monitor performance and reporting, coordinate launches and inventory, work cross-functionally to improve content and customer experience, and use AI/automation to scale operations.