Teams at Smalley Steel Ring Company

Support quality engineering for manufacturing, liaise with China office (Mandarin required), handle customer issues and audits, perform internal QMS/process audits, create PPAPs and AS9102s, lead investigations and corrective actions, and support validation and inspection activities.

Manage and grow an assigned U.S. territory through customer outreach, lead nurturing, face-to-face and virtual meetings, tradeshow participation, and cross-functional coordination. Act as primary customer contact, support pricing and contracts with internal teams, and travel as needed to meet business goals.

Analyze customer pricing proposals and product costs, develop sales/pricing/margin strategies, support estimating and sales teams, validate costs, manage customer pricing documentation and contracts, and collaborate cross-functionally to improve profitability.