Sleek Benefits Overview

Provide trilingual (English/Mandarin/Cantonese) remote customer support for Hong Kong entrepreneurs and SMEs via email, chat and phone. Onboard clients, troubleshoot incorporation/accounting/compliance issues, escalate to internal teams, collect feedback, and recommend improvements to workflows and help content while collaborating with Sales, Compliance, Corporate Secretary, Accounting and Tech teams.

Lead strategic partnerships in Hong Kong to drive customer acquisition and revenue. Identify, sign, and scale high-impact partners in Fintech, eCommerce, and related industries to meet aggressive customer targets. Optimize partner performance, coordinate with marketing, sales, and operations for seamless implementation, and track performance metrics. Report to the Country Head and build a strong partner pipeline across Hong Kong and the Greater Bay Area.

Owner of outbound partner acquisition in Australia: hunt, pitch, negotiate, and close high-impact partnerships across fintech, eCommerce and tech to drive scalable SMB customer acquisition and rapid pipeline conversion. Collaborate with sales and marketing to activate partners, track performance, and meet aggressive customer targets.