Teams at Skyward IT Solutions, LLC

Develop and maintain SQL-based data views, ETL workflows, and cloud data warehouse processes supporting CMS healthcare research data. Ingest new data sources, optimize database performance, document business logic, support production data loads, and collaborate with analysts, technical leads, and CMS partners. The role also involves data quality, monitoring, permissions, recovery, troubleshooting, and occasional off-hours or weekend production support.

Develop scalable Python software for an AI-driven public-services platform; automate CI/CD pipelines with Jenkins and infrastructure-as-code tools; build automated unit, integration, and regression tests; containerize applications; investigate failures; integrate security and code-quality gates; optimize backend performance; and collaborate with human-centered design specialists. The role also supports DevSecOps practices, REST APIs, agile delivery, and potentially NLP, LLM, and federal compliance initiatives.

Conduct qualitative and quantitative UX research, including interviews, usability testing, and surveys. Synthesize findings into actionable insights, personas, journey maps, and service blueprints. Create Figma wireframes and prototypes, collaborate with designers and engineers, support onboarding and product adoption, and advocate for Section 508 and WCAG accessibility across an enterprise AI platform.