Teams at Skyward IT Solutions, LLC

Design, build, and maintain automation for hybrid infrastructure using IaC (Terraform/Ansible/CloudFormation), RPA, scripting (Python/PowerShell/Bash), AIOps/observability platforms, and CI/CD pipelines. Support 24x7 operations, security/compliance, and collaborate with teams to replace manual toil with self-healing automation.

Serve as the governance backbone for enterprise change, configuration, and incident operations: run CABs, maintain CMDB hygiene, manage incident lifecycle and root-cause reporting, administer ServiceNow/SharePoint/Confluence and configuration tools, support patch/release governance, security compliance, and build leadership dashboards.

Lead architecture and technical vision to merge and modernize CMS systems on AWS. Design modular, containerized, IaC-driven platforms with CI/CD, observability, disaster recovery, and LLM/automation capabilities. Guide migrations, apply modern patterns (strangler-fig), translate stakeholder needs, and provide technical leadership and mentorship to engineering teams.