SkySpecs Benefits Overview

Build and maintain infrastructure and integrations that move CMS, SCADA, and other customer data into cloud platforms. Monitor and resolve connectivity issues, support AWS infrastructure, respond to data support tickets, collaborate with service delivery teams, and improve connectivity processes for scalability and reliability. The role requires Linux command-line expertise, knowledge of data protocols, networking, and IT security, plus flexibility to support global operations outside normal business hours.

Owns day-to-day EMEA finance across multiple entities, including monthly close, payroll review, banking administration, statutory accounts, tax, audits, intercompany accounting, and adviser coordination. The role partners with Legal, People & Culture, Operations, and India Finance while improving controls, processes, and automation using NetSuite, Salesforce, Ramp, Deel, and AI-enabled tools.

Own a portfolio of SaaS accounts, driving adoption, measurable customer value, retention, and account health. Lead success planning, QBRs, KPI tracking, risk escalation, and coordination of internal technical resources. Partner with Account Executives on renewals and expansion signals without owning commercial negotiations. The role requires executive communication, analytical account management, SaaS customer success experience, and approximately 20% travel to support QBRs, onboarding, account recovery, and strategic planning.