Teams at Skyland Trail

Manage payment posting, billing, and AR follow-up for assigned patient accounts. Analyze account history and aging reports, resolve denials and underpayments, work EOB/ERAs, ensure compliance with HIPAA, collaborate with teams and director, prepare reports, and maintain documentation of collection activity and adjustments.

Provide front-desk support by answering and routing calls, greeting visitors, enforcing confidentiality and visitor protocols (including LobbyGuard), monitoring security systems, handling mail and clerical tasks, assisting clients, taking ID photos, checking out devices, and following emergency and safety procedures.