Skipton Building Society Benefits Overview

Engage branch, virtual, and telephone customers to understand their financial goals, recommend suitable savings products and services, conduct customer review appointments, resolve issues, maintain accurate records, and support vulnerable customers. The role requires excellent communication, listening, teamwork, time management, adaptability, and a strong commitment to exceptional customer service.

Shape enterprise-wide Data and AI architecture, define target states and strategic guardrails, connect business strategy to technology capabilities, identify architectural gaps and risks, and create transition roadmaps. The role collaborates with senior stakeholders, architects, engineers, data specialists, security, risk and change teams to guide responsible AI adoption and enterprise technology decisions.

Owns solution architecture for complex technology change initiatives, designing end-to-end solutions across applications, data, integration, cloud, security, and infrastructure. Partners with engineering, product, delivery, and platform teams to create practical designs, assess technology options, guide implementation, address risks, and maintain solution integrity. The role also involves architecture governance, design review, coaching other architects, and ensuring security, resilience, performance, supportability, and regulatory requirements are met.