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Seeking a Product Support Specialist to join the growing Support team in Toronto, Canada. Responsibilities include serving as a customer-facing support contact, resolving product-related inquiries, maintaining customer satisfaction, and more. Requires 1-3 years of customer-facing support experience and proficiency in HTML, CSS, and Javascript.
Seeking a Customer Support Specialist I to join the growing Support team at Skilljar. Responsibilities include addressing customer issues, providing technical support, maintaining high customer satisfaction, and contributing to the development process. Requires 1 year of customer-facing support experience and proficiency in HTML, CSS, and Javascript.
Lead a team of software development engineers, provide guidance and support, manage people, and contribute technically to deliver quality products. Work closely with Product Managers and designers, drive technical practices, and increase team efficiency through Lean agile processes.
Join Skilljar as a Customer Success Manager in Toronto, responsible for managing customer relationships, optimizing product usage, and driving customer value throughout the journey. Offer outstanding opportunities to work with Fortune 1000 clients and mid-market clients. Must have 3-4 years of experience in a customer success or account management role in a SaaS environment.
Product Designer III role at a dynamic start-up, responsible for understanding customer needs, designing delightful experiences, collaborating with internal teams, and refining design work. Requires proficiency in Figma and 5+ years of UX/UI design experience.