Jobs at Situation

Leads day-to-day strategy, client relationships, media planning, budgets, and account operations for Broadway and live entertainment clients. Translates sales goals into marketing recommendations, coordinates with external creative partners, oversees production quality, and manages two Account Executives. The role requires agency account management experience, entertainment industry knowledge, strong budget and media billing skills, and the ability to develop client relationships and direct reports.

Manage the full financial lifecycle for assigned client accounts, including budget setup, billing schedules, invoice processing, reconciliations, accounts receivable follow-up, and client financial inquiries. Partner with account teams to align SOWs, media plans, budgets, and billing. Support finance training and improve billing processes while ensuring accurate, timely, client-ready invoicing.

Manages day-to-day client relationships across assigned digital marketing agency accounts. Responsibilities include coordinating internal workflow, developing briefs, tracking budgets and invoicing, presenting recommendations, ensuring quality, contributing to strategy, monitoring industry trends, and identifying account growth opportunities. The role requires clear communication, client presentation skills, collaboration with creative and media teams, and understanding clients’ business objectives.

Develop and execute digital and traditional media plans, optimize performance campaigns and budgets, analyze reporting to provide insights, reconcile vendor billing, oversee vendor procurement, and present media strategies and results to clients.