Teams at SiteMinder

Deliver product onboarding and training to hotel customers across Mexico via screen share, chat, and phone. Qualify customer requirements, configure core setup, resolve issues, drive onboarding projects to completion, and communicate procedures to ensure customer satisfaction and product adoption.

Build and productionise end-to-end ML solutions: feature engineering, model training, validation, deployment, and monitoring. Collaborate with engineers and product teams to integrate predictive, recommendation, and optimisation models, implement scalable Databricks/PySpark pipelines, run A/B and causal experiments, and apply MLOps, model governance, and explainability techniques.

The Senior Payroll Associate manages end-to-end payroll processing, supports multi-country operations, coordinates with HR and Finance, and drives continuous improvement in payroll processes.