Sitemate Benefits Overview

Qualify and route inbound leads through self-service and inside-sales channels. Engage prospects via phone, email, live chat and internal tools, book product demonstrations, and meet monthly demo booking targets.

Qualify and route inbound leads across self-service and inside-sales channels via phone, email, live chat and internal tools. Book and hand off product demonstrations, meet monthly targets, and collaborate with sales and customer teams.

Manage a portfolio of SMB customers post-sale to drive onboarding, activation, adoption, and retention. Run success plans, train users, monitor account health, identify expansion signals, and coordinate with Sales, Support, and Product to resolve blockers and improve outcomes. Maintain clear documentation, follow SOPs, and proactively reduce churn risk while prescribing best-practice workflows for heavy-industry customers.