Teams at SilverTech, Inc.

Lead Experience Strategist develops data-driven CX and digital strategies, conducts user research, creates journey maps and strategy deliverables, facilitates workshops, guides UX design alignment, measures post-launch performance, and leads small teams to optimize digital products and personalization.

Lead and maintain performance, security, and reliability of client hosting environments across multi-cloud platforms. Architect resilient infrastructure, manage IaC and CI/CD, administer Windows/IIS and WP Engine environments, handle SSL/DNS/SSO, participate in on-call rotations, and engage with clients as senior escalation and trusted advisor.

Own regional full-lifecycle sales of SilverTech services: qualify leads, develop tailored proposals with partners and internal teams, define scope and estimates, manage prospect expectations, maintain pipeline reporting in Salesforce, and meet revenue quotas through strategic client relationships.