Teams at Silk Commerce

Manage day-to-day office operations, bookkeeping, accounts receivable and payable, vendor coordination, facilities needs, team events, and HR administrative support. Responsibilities include invoicing clients, tracking payments, processing vendor documentation, maintaining office supplies and logistics, scheduling interviews, onboarding employees, and updating personnel records in BambooHR.

Leads an affiliate creator function by managing Brand Creator Associates, overseeing client account strategy, directing onboarding and creator outreach, approving creative briefs, analyzing performance, improving affiliate systems, and coordinating with account and creator management teams. The role combines people leadership, client-facing strategy, creator pipeline development, sampling logistics, coaching, and operational process improvement across multiple social commerce accounts.