Teams at Signicat

Triage alerts and customer tickets, troubleshoot and escalate incidents, operate the customer-facing status page, send customer notifications, produce incident reports, participate in postmortems, contribute to regular support queues, and maintain playbooks while working shift and on‑call schedules.

Build and maintain the ReadID SaaS server focusing on secure, scalable, high-performance Java backend development. Add features, integrate partner solutions (e.g., facial recognition), support external developers using REST/XML/JSON APIs, create API documentation, participate in automated testing, and optionally contribute to analytics, DevOps/CloudOps, or backend optimization in an agile international team.

Maintain, configure, and optimize the Salesforce platform and integrations (ERP, billing, subscription systems). Gather requirements, design scalable solutions, improve quote-to-cash flows, manage user access and features, document processes, and support stakeholders to improve sales, product, and finance productivity.