Teams at Signaturit Group

Manage SaaS customer relationships from onboarding through adoption, optimization, renewal, and growth. Serve as the primary customer contact, deliver training, monitor health and satisfaction metrics, resolve implementation issues, advocate for customer needs, and identify retention, upselling, and cross-selling opportunities. Maintain CRM records, report on customer success performance, coordinate with Sales, Marketing, Product, and Support, and lead customer steering committees.

Lead and maintain France’s on-premise IT infrastructure across VMware, Proxmox, and Nutanix platforms. Manage virtualization, storage, networking, backups, disaster recovery, patching, migrations, monitoring, security, and Infrastructure as Code. Lead the local IT team while remaining hands-on with implementation and troubleshooting. Coordinate with international infrastructure teams, document operational processes, and ensure compliance with eIDAS, NIS2, and GDPR requirements.

Drive new SMB client acquisition through outbound prospecting, qualification, demonstrations, proposals, and closing. Build and manage a pipeline from zero, tailor digital transaction and compliance solutions to professional groups, forecast new business, and hand over stable accounts to account managers. The role requires autonomous complex B2B SaaS selling, consultative discovery, relationship management, and fluent Spanish and English.