Teams at Signature Solar LLC

Own Microsoft cloud administration across Microsoft 365, Entra ID, Intune, and Azure; resolve escalated user, device, network, and application issues; administer security and identity controls; automate tasks with PowerShell; support migrations, IT projects, documentation, training, and on-call operations across multiple company locations.

Provides technical customer support through phone and email by diagnosing equipment issues, guiding customers through troubleshooting, documenting interactions and resolutions in a ticketing system, and communicating technical information clearly. The role requires empathy, critical analysis, online research, adaptability, teamwork, and willingness to learn. It involves a 40-hour work week with a rotating Saturday shift and may require lifting 25+ pounds.