Teams at Sigma Defense Systems LLC

Provide 24/7 Tier 2 help desk and network administration for MQ-9 communications and global network architectures. Troubleshoot and configure network devices, monitor performance, analyze logs, manage tickets, maintain documentation and support network testing, multicast, VPN/IPSec, and routing protocols in a shift work environment.

Provide management analysis and project oversight for the Army NetMod program: gather and analyze operational data, identify improvements, produce monthly financial and government reports, develop procedures and training, coordinate resources and staffing, and present findings to stakeholders.

Provide engineering support for C-NOC MQ-9 communications, maintain and troubleshoot complex network infrastructure (BGP/EIGRP/OSPF, DMVPN, IPsec), administer Cisco ISE and SolarWinds, configure HAIPE devices, perform root cause analysis, plan upgrades, monitor performance/security, train administrators, and support 24/7 operations with on-call and weekend coverage.