Teams at Sigma Computing

Support technical leaders across engineering, infrastructure, AI, product, design, and security. Advise on organizational design, leadership effectiveness, talent risks, employee relations, performance, compensation, engagement, and talent development. Coach managers, conduct investigations with Legal, lead people programs, analyze workforce data, and use AI tools to improve HR processes.

Manage technical presales activities for enterprise customers, including discovery workshops, solution prototypes, customized demonstrations, presentations, RFP/RFI responses, and integration guidance. Partner with sales, product, engineering, and support teams to communicate business value and support complex sales cycles. The role requires business intelligence expertise, database and cloud data warehouse knowledge, ETL experience, multitasking, customer relationship skills, and 25% travel.

Manage a high-volume portfolio of mid-market SaaS customers using scalable engagement, automation, onboarding, and customer education. Monitor product adoption and health signals to mitigate churn, identify expansion opportunities, and drive renewals. Analyze cohorts and customer usage data, create targeted communications, lead outcome-focused meetings, and develop reusable playbooks. Collaborate with Sales, Support, and Product to resolve issues and improve customer outcomes.