Teams at Shopmonkey

This is a general application for future employment opportunities at Shopmonkey. Applicants should describe their potential fit for the company.

Lead engagement and growth for enterprise customers, drive adoption and retention, manage billing/administration, deliver QBRs and strategic recommendations, remove adoption roadblocks, partner with Sales/RevOps/Product for upsells and renewals, and represent customer needs internally. Travel to customer sites and events as required.

The Customer Account Manager will lead customer expansion efforts at Shopmonkey, managing relationships, and driving sales strategies for SMB customers. Responsibilities include building pipelines, up-selling software solutions, and communicating forecasts to management.