Teams at Shopmonkey

The Expansion Account Executive will grow revenue within Shopmonkey’s SMB customer base by selling additional licenses, add-ons, and products. Responsibilities include building and managing an opportunity pipeline, developing sales strategies, driving product adoption, upselling and cross-selling, maintaining accurate CRM forecasts, understanding customer needs, and recommending customized SaaS solutions. The role requires customer relationship management, contract experience, strong communication, and willingness to travel 20–30% for onsite client visits.

Drive customer expansion revenue by building relationships with auto repair shop owners, managing a sales pipeline, executing SaaS sales strategies, forecasting through CRM, and increasing adoption through upselling and cross-selling Shopmonkey products. The role requires customized solution selling, empathy for customer challenges, adaptability, and effective communication. This is a hybrid position requiring two days weekly in the Marin County, California office.

Own and scale Shopmonkey’s enterprise account-based marketing program through tiered campaigns, channel strategy, personalized content, target-account data, scoring, and measurement. Coordinate Sales, Revenue Operations, Marketing, and vendors across multiple workstreams. Track account engagement, pipeline influence, and ROI while creating executive dashboards and recurring performance readouts. The role targets multi-shop operators and multi-location auto service businesses and requires strong B2B marketing, analytics, project management, and cross-functional communication skills.