Shopmonkey Benefits Overview

Lead technical SEO and Generative Engine Optimization (GEO) to grow organic traffic and AI citations. Own audits, experiments, on-page optimization, schema/structured data, indexing and crawl fixes, and analytics. Build dashboards linking organic activity to business outcomes, write product requirements, and partner with engineering. Use AI tools and custom tooling to scale content and testing, distribute content across platforms, and develop internal playbooks on SEO/GEO best practices.

Provide relationship-based customer support to auto-repair shop customers via phone, email, and chat. Triage and resolve inquiries, document interactions, escalate and collaborate with internal teams, analyze feedback trends, and recommend product usage to improve customer experience. Maintain schedules, meet support metrics, and contribute to process improvements in a fast-changing startup environment. Hybrid role with three days onsite in Morgan Hill, CA.

The Account Executive will drive revenue growth by targeting potential clients, maintaining a sales pipeline, and executing sales strategies. Collaboration with various teams and effective customer communication are key responsibilities.