Teams at Shipt

Lead strategy and execution for marketing, merchandising, and media tooling. Define product vision and prioritized roadmaps, partner with engineering, data science, design, and business teams, translate workflows into technical requirements, prioritize backlog by business value, and define and report KPIs to measure tool adoption, system efficiency, and downstream customer impact.

The Program Manager will drive responsible AI programs, ensuring compliance with legal governance frameworks while collaborating cross-functionally to embed AI governance into processes.

Manage lifecycle of enterprise SaaS tools (Slack, Zoom, Google Workspace, M365), drive AI adoption (Slack AI, Google Gemini), build automated release pipelines, enforce data governance and RBAC, replace redundant tooling, lead cross-functional projects, and serve as tier-3 escalation for platform reliability and automation.