Teams at Shippo

Build and maintain scalable full-stack web application features and distributed microservices. Own complex features from technical design through production deployment, improve the web application’s technical strategy, support performance and reliability, participate in on-call rotations, troubleshoot incidents, and maintain high service levels. Collaborate with product, infrastructure, design, and API teams while mentoring engineers and improving CI/CD, containerization, and observability.

Build end-to-end frontend and backend features for Shippo’s billing, fraud prevention, and insurance products. Develop APIs, services, databases, and customer-facing interfaces; create reusable components; support on-call operations; execute product roadmaps; collaborate with product, design, and engineering teams; and implement telemetry to measure technical and business impact.

Own Shippo’s API platform roadmap, including label creation, MCP, SDKs, developer documentation, onboarding, and API standards. Define platform architecture and integration testing standards with engineering leadership, represent developer needs across teams, engage customers to identify integration friction, and mentor other product managers. The role requires deep API, developer experience, and SDK expertise, along with experience in MCP, agentic commerce, or LLM-driven integrations.