Shippo
Shippo Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers charitable contribution matching
Offers life insurance
Offers accidental death & dismemberment insurance
Offers company equity
Offers dental insurance
Offers health insurance
Offers Flexible Spending Account (FSA)
Offers vision insurance
Provides family medical leave
Offers generous parental leave
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers an Employee Assistance Program (EAP)
Offers generous PTO
Provides paid holidays
Provides bereavement leave
Offers paid volunteer time
Provides paid sick days
Offers unpaid extended leave
Career Growth + Development
Provides customized development tracks
Offers apprenticeship programs
Company Culture
Utilizes a flexible work schedule
Offers a remote work program
Office is pet friendly
Provides free snacks and drinks
Recently posted jobs
eCommerce • Software
Design, build, and operate Shippo’s carrier integration platform and third-party API integrations. Responsibilities include developing new integrations, modernizing existing systems, creating internal operational tools, monitoring production services, participating in on-call support, collaborating cross-functionally, and contributing to technical direction through design and code reviews. The role also supports teammate growth through documentation, feedback, and mentoring.
eCommerce • Software
Own premier customer accounts and escalated support tickets through resolution, coordinating cross-functional teams and managing churn risk. Provide expert support for Shippo’s webapp and API, de-escalate sensitive or executive-level issues, identify recurring product problems, and provide product feedback. Mentor specialists, conduct training, create documentation, and use AI-assisted tools for ticket research, quality assurance, and pattern analysis.
eCommerce • Software
Build and maintain scalable full-stack web application features and distributed microservices. Own complex features from technical design through production deployment, improve the web application’s technical strategy, support performance and reliability, participate in on-call rotations, troubleshoot incidents, and maintain high service levels. Collaborate with product, infrastructure, design, and API teams while mentoring engineers and improving CI/CD, containerization, and observability.
