Teams at ShipHawk

Drive outbound prospecting to generate and qualify high-value B2B SaaS leads. Research target accounts, engage via email/phone/social, schedule discovery meetings, maintain pipeline in Salesforce, test and scale messaging, and represent the company at events. Partner closely with Sales and Marketing to fuel revenue growth and progress into closing roles.

Own a portfolio of B2B SaaS customers using WMS and TMS solutions, driving adoption, retention, renewals, and expansion. Build strategic customer relationships, identify risks and opportunities, manage initiatives and timelines, coordinate cross-functional teams, and translate technical workflows into business outcomes. Partner with Account Management, Support, Product, Engineering, and Professional Services to resolve issues, deliver value, and support upsell and cross-sell opportunities.