ShipFusion
ShipFusion Benefits Overview
Compensation + Benefits
Offers dental insurance
Offers vision insurance
Offers health insurance
Offers disability insurance
Offers life insurance
Provides family medical leave
Offers generous parental leave
Offers performance bonuses
Company Culture
Utilizes a flexible work schedule
Work-Life Balance + Wellbeing
Offers generous PTO
Provides paid sick days
Provides paid holidays
Offers unpaid extended leave
Recently posted jobs
eCommerce • Logistics • Software • Transportation • Analytics
Manage client onboarding, training, and ongoing success; assist with initial Shopify integrations; coordinate with Support, Warehouse, and Sales; handle chat/ticket/email support; manage customer projects via portal; support escalations and maintain SQF food safety continuity.
eCommerce • Logistics • Software • Transportation • Analytics
Manage day-to-day low-to-medium revenue client accounts, onboard and train customers, provide world-class support via chat/tickets/email, coordinate with Support/Warehouse/Sales, optimize customer use of the Shipfusion portal, and manage projects through the company portal.
eCommerce • Logistics • Software • Transportation • Analytics
Respond to customer chat, email, and support tickets; manage and execute support cases end-to-end; coordinate with carriers, clients, engineering, warehouse, and client service teams; track and follow up on aged orders, reshipments, returns, and inventory requests; generate support metrics and reports; maintain food safety (SQF) system continuity as needed.
