Teams at SharePal

Manage daily order book and ensure timely deliveries and pick-ups. Coordinate with operations executives, customers, and 3rd-party couriers to resolve order issues, maintain SOP/SLA compliance, and assist the operations manager with status updates and reporting.

Prepare monthly financial statements, manage purchases and vendor invoicing, handle customer deposit refunds and discrepancies, update inventory records, conduct inventory audits, maintain purchase and expense records, and collaborate with tech teams to automate processes.

Handle inbound calls, chats, and video calls to qualify leads, recommend products, manage CRM pipeline and follow-ups, cross-sell, coordinate in-store/video trials, and ensure strong after-sales support.