Teams at ShareGate

Provide first- and second-line IT support for employees, manage access and SaaS tools, administer Windows and macOS device fleets, document solutions, and improve processes through automation and AI. The role supports onboarding, endpoint deployment, inventory, incident resolution, and knowledge management while collaborating with a bilingual French- and English-speaking team.

Own product design end to end for ShareGate, from framing problems through launch and post-launch learning. Design AI-first workflows that simplify complex Microsoft 365 migration and governance tasks for IT professionals. Conduct frequent customer research, validate ideas early, make data-informed decisions, collaborate with product and engineering leads, and refine designs through production. Contribute to design quality through critique, clear rationale, and strong execution in ambiguous environments.

Convert inbound interest and signups into qualified sales conversations for AEs. Qualify prospects consultatively, own product knowledge across ShareGate Protect and Migrate, use AI tools to accelerate outreach and pipeline management, and hand off context-rich opportunities while contributing process improvements to the SDR team.