Teams at SGS

Leads sales operations and business development for the certification division. Responsibilities include developing sales strategies and business plans, managing revenue and profit targets, setting team goals, monitoring customer and operational KPIs, ensuring compliance, analyzing opportunities and ROI, overseeing staffing, and developing team members through training and performance assessments. The role also manages customer concerns, supports proposals, drives process improvements, and contributes to Balanced Scorecard objectives.

Support end-to-end recruitment operations, including interview coordination, candidate communication, onboarding preparation, recruitment data maintenance, and candidate information management. Participate in campus recruiting, recruitment events, and talent acquisition projects while helping deliver a positive candidate experience and strengthen employer visibility.

Leads HR strategy and services across assigned US and Canadian business units. Directs HR Business Partners, advises executives and employees, manages employee and labor relations, ensures employment-law compliance, supports talent management and retention, and develops workforce policies and programs. Partners on M&A and global HR initiatives while driving culture, performance, change management, and strategic HR projects.