SGI Benefits Overview

Manages SGI’s IT infrastructure operations, including networks, databases, cloud services, backup and recovery, disaster recovery, monitoring, incident response, change management, vendor relationships, and service performance. Leads infrastructure staff, develops roadmaps and operating procedures, oversees procurement and budgets, manages risk and compliance, and ensures reliable 24/7 multi-site enterprise operations.

Leads and provides technical guidance on complex liability claims across commercial, personal, and farm insurance lines. Responsibilities include investigating, negotiating, settling, and adjudicating high-value and sensitive claims; interpreting policy coverage, legislation, and case law; approving payments; conducting audits; coordinating workflow and reporting; supporting legal matters; developing training; and mentoring Liability Specialists.