Teams at SFM - The Work Comp Experts

Provide vocational rehabilitation and case management services for injured workers: evaluate clients, coordinate medical care and return-to-work plans, complete required reports and state forms, perform vocational testing and labor market research, and collaborate with stakeholders to remove barriers to successful work reintegration.

Lead design, implementation, administration, and optimization of enterprise LAN/WAN, routing/switching, VPN, wireless, VoIP, load balancing, and cloud networking. Ensure security and compliance (IDS/IPS, MFA, zero trust, NIST/ISO/HIPAA), respond to audits/pen tests, mentor team members, and lead network projects to maximize performance, scalability, and resiliency.

Conduct annual workers' compensation premium audits by reviewing payroll and business records, verifying classification codes, reconciling premiums, applying applicable rules (MWCIA/NCCI/WCRB), communicating results to policyholders and agents, processing audit entries, handling disputes, and providing customer service in a hybrid office/remote environment.