Teams at SESTEK

Designs and implements customer solutions using conversational and agentic AI products. Responsibilities include analyzing business needs, consulting with technical and business teams, improving AI assistant experiences, providing training and best-practice guidance, supporting escalations, building customer relationships, and reporting product feedback. The role requires Turkish and English fluency, business analysis or solution consultancy experience, and familiarity with conversational AI, speech technologies, data tools, SQL, APIs, or LLMs.

Deploy, operate, and continuously improve cloud and on-prem systems. Design and maintain Infrastructure as Code, administer Kubernetes/Helm, build CI/CD pipelines, implement monitoring and logging, ensure high availability, performance, and security, and collaborate with development and product teams.

Serve as primary client contact to ensure satisfaction and retention, resolve issues, design AI-driven chat and voice agent journeys, analyze needs, collaborate with internal teams, monitor KPIs, and provide strategic recommendations.