Teams at ServiceRocket

Owns strategic customer and partner relationships across the Atlassian ecosystem. Responsibilities include account planning, pipeline generation, forecasting, prospecting, solution selling, opportunity closure, partner co-selling, product demonstrations, CRM management, and coordination with internal teams. The role requires growing a book of business, leading executive customer reviews, identifying expansion opportunities, and achieving sales targets. It is hybrid, requiring office attendance twice weekly in Palo Alto.

Owns the operational, financial, resource, and governance health of Atlassian delivery engagements. Responsibilities include managing Jira Plans, timelines, scope, margins, forecasts, milestones, staffing, risks, client communications, change orders, and cross-functional workstreams. The role also contributes to pre-sales estimates, maintains Confluence documentation, leads retrospectives, and standardizes PMO practices across global teams.

Analyze workforce and financial data to support executive decision-making. Build spreadsheet models and dashboards, conduct compensation benchmarking and pay equity analysis, track P&L budget-to-expense variances, and translate complex datasets into executive-ready insights. Collaborate with People Operations, Finance, business units, and leadership on strategic data projects and process improvements in a remote-friendly environment.