Teams at ServiceRocket

Owns strategic customer and partner relationships across the Atlassian ecosystem. Responsibilities include account planning, pipeline generation, forecasting, prospecting, solution selling, opportunity closure, partner co-selling, product demonstrations, CRM management, and coordination with internal teams. The role requires growing a book of business, leading executive customer reviews, identifying expansion opportunities, and achieving sales targets. It is hybrid, requiring office attendance twice weekly in Palo Alto.

Analyze workforce and financial data to support executive decision-making. Build spreadsheet models and dashboards, conduct compensation benchmarking and pay equity analysis, track P&L budget-to-expense variances, and translate complex datasets into executive-ready insights. Collaborate with People Operations, Finance, business units, and leadership on strategic data projects and process improvements in a remote-friendly environment.

Manage enterprise customer relationships across the Atlassian ecosystem, driving account planning, executive engagement, renewals, expansions, partner co-selling, pipeline development, forecasting, prospecting, and sales target attainment. Lead business reviews, develop solution roadmaps, coordinate cross-functional teams, deliver demonstrations, maintain CRM records, and identify growth opportunities. The role requires strong enterprise software sales expertise, MEDPICC discipline, stakeholder management, and familiarity with HubSpot and NetSuite.