ServiceRocket

HQ
Palo Alto, California, USA
265 Total Employees
Year Founded: 2001

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Jobs at ServiceRocket

Search the 28 jobs at ServiceRocket

Recently posted jobs

Yesterday
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
Hybrid
Information Technology • Software
The Associate in Financial Administration will manage financial accounting functions across multiple subsidiaries. Responsibilities include procurement budget preparation, vendor onboarding, invoice processing, bank reconciliations, and supporting audit activities.
Yesterday
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
Hybrid
Information Technology • Software
The Associate Customer Support Engineer at ServiceRocket will assist in diagnosing, troubleshooting, and delivering solutions for various technical customer issues, working with global teams, maintaining compliance with SLAs, and participating in application upgrades and implementations. The role demands effective communication with customers and continuous learning of new technologies.
2 Days Ago
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
Hybrid
Information Technology • Software
As an Associate Engineer in Customer Support at ServiceRocket, you will handle customer inquiries, ensure satisfaction, troubleshoot issues, create help documentation, and provide feedback to the product team. The role involves debugging, tracking issues according to SLAs, and engaging in ongoing training.
2 Days Ago
Santiago, Región Metropolitana de Santiago, CHL
Hybrid
Information Technology • Software
As a Senior Technology Consultant, you will design, develop, and implement high-quality solutions, facilitate customer discussions, provide guidance based on best practices, support solution roll-out, manage customer engagements, advise on internal tools, assist with proposal development, engage with potential customers, mentor team members, and promote yourself as a subject matter expert.
2 Days Ago
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
Hybrid
Information Technology • Software
Key member of sales team focused on finding and driving short and long term opportunities by acquiring key accounts, generating leads, closing business, and educating customers on solution offerings. Responsible for developing initiatives and improving funnel conversion rates for assigned accounts/territory.
2 Days Ago
Santiago, Región Metropolitana de Santiago, CHL
Hybrid
Information Technology • Software
ServiceRocket is offering future opportunities for individuals interested in joining the company across various teams such as Analytics, Customer Success, Design, Engineering, Finance, Information Technology, Legal, and more. Interested candidates can apply by submitting their resume and contact details for consideration.
2 Days Ago
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
Hybrid
Information Technology • Software
As an Associate in Technical Consulting, you will support project goals by performing assigned technical functions, assist the technical lead with workshops and Discovery sessions, become proficient in necessary platforms, and aid in client scoping initiatives.
2 Days Ago
Santiago, Región Metropolitana de Santiago, CHL
Hybrid
Information Technology • Software
As a Junior Application Support Engineer, you will assist customers by diagnosing, troubleshooting, and resolving technical issues with applications in the Atlassian landscape. You will also collaborate with development and QA teams, document solutions, and participate in a 24X5 global support setup while ensuring a positive customer experience.
4 Days Ago
PH
Remote
Hybrid
Information Technology • Software
The Associate, Financial Administration role involves managing financial accounting functions for multiple subsidiaries, reviewing purchase requisitions, preparing budgets and cost analyses, ensuring compliance with procurement policies, managing vendor onboarding, processing sales orders, and supporting audit processes.
Information Technology • Software
In this senior sales position, you will identify and drive sales opportunities with enterprise customers, develop account strategies, manage sales pipelines, and close new business while educating clients on solution benefits and improving funnel conversion rates.
Information Technology • Software
ServiceRocket invites candidates interested in various roles to apply here for future opportunities. The company emphasizes a supportive and inclusive environment with ample career growth, focusing on collaboration and the development of its employees.
Information Technology • Software
As a Technology Consultant, you will design and implement high-quality solutions, facilitate customer discussions to gather requirements, and manage projects to enhance customer relationships. You will advise on internal tools, assist in proposal development, and engage with potential clients as a technical resource.
6 Days Ago
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
Hybrid
Information Technology • Software
As the Senior Project Manager, you will oversee complex customer projects in Enterprise Software delivery. Responsibilities include managing resources, budgets, and project timelines, collaborating with stakeholders, improving project processes, and delivering insights on performance to ensure customer satisfaction.
Information Technology • Software
As an Associate Engineer in Customer Support, you'll address customer inquiries, provide product best practices, track and resolve issues, and improve documentation. The role requires strong communication skills, technical debugging, and the ability to manage customer expectations. You'll also support continuous knowledge sharing and engage in training to enhance technical skills.
18 Days Ago
Toronto, ON, CAN
Remote
Information Technology • Software
The role involves designing and implementing solutions within the Atlassian ecosystem, facilitating customer discussions to gather requirements, providing technical guidance and feedback, managing customer projects, and enhancing customer relationships. The consultant will also support sales efforts and assist in proposal development.
Information Technology • Software
As a Senior Project Manager at ServiceRocket, you will oversee multiple customer projects, managing resources, budgets, and timelines. Your role involves collaborating with stakeholders to clarify project goals, addressing risks, and enhancing project management processes. You will also build reports to track performance and identify new service opportunities.
Information Technology • Software
ServiceRocket invites individuals to submit their resumes for future opportunities across various teams such as Analytics, Engineering, Sales, and Customer Success. The company emphasizes professional growth, a collaborative culture, and numerous employee benefits. Candidates will engage in a unique interview process that allows them to assess if ServiceRocket is the right fit for them.
21 Days Ago
Sydney, New South Wales, AUS
Hybrid
Information Technology • Software
As a Senior Project Manager at ServiceRocket, you will oversee multiple complex customer projects, managing resources, budgets, and timelines. You will collaborate with project teams and stakeholders to deliver solutions, improve project management processes, and track performance metrics to ensure client satisfaction and project success.
21 Days Ago
Sydney, New South Wales, AUS
Hybrid
Information Technology • Software
Key member of the sales team at ServiceRocket, responsible for acquiring key accounts, generating leads, closing deals, and driving transformational service solutions using Atlassian products. Must have a proven track record in enterprise sales, B2B environments, and experience in Tech or SaaS companies.
21 Days Ago
Sydney, New South Wales, AUS
Hybrid
Information Technology • Software
As a Senior Project Manager, you will oversee multiple complex customer projects, managing resources, budgets, risks, and quality. You will collaborate with stakeholders to drive project delivery, improve management processes, and identify new opportunities.