Jobs at ServiceRocket

Support Account Executives by prospecting and qualifying leads, educating customers on ServiceRocket solutions, collaborating with marketing, participating in customer calls, executing targeted sales strategies, reporting activity, and driving account growth within an assigned territory.

As an ITSM Atlassian Consultant, you'll implement and manage Atlassian products, provide expert guidance, resolve technical issues, and ensure project success through collaboration and knowledge sharing.

The role involves designing and implementing solutions, customer engagement, project management, and providing technical guidance on Atlassian products.

Serve as a strategic, senior technical advisor for enterprise customers using the Atlassian platform. Define roadmaps, design architectures and integrations, guide governance and change management, mentor consultants, support sales and prototyping, and create reusable assets and thought leadership to drive adoption and measurable business outcomes.

Serve as a trusted strategic advisor, define solution roadmaps and enterprise architecture across the Atlassian ecosystem, design integrations and governance for regulated environments, guide change management and user adoption, prototype custom solutions, and drive thought leadership and account growth.

Join ServiceRocket's Service Delivery team to implement and deliver Atlassian-focused solutions. You'll build maintainable code, work with solution architects, deliver features and fixes, participate in retrospectives, pair with teammates, and support customers through clear communication and collaboration.

Lead design, development, and implementation of Atlassian solutions. Gather business and technical requirements, provide best-practice guidance, run workshops, manage customer engagements, support roll-out and adoption, assist proposals and sales calls, and advise internal processes as a senior technical consultant.

Lead design, development, and implementation of Atlassian solutions; gather business and technical requirements; provide architecture and best-practice guidance; manage customer engagements; support rollout, adoption, integrations, migrations, training and UAT; act as senior technical advisor, contribute to proposals and sales calls.