Jobs at ServiceRocket

Manage enterprise customer relationships across the Atlassian ecosystem, driving account planning, executive engagement, renewals, expansions, partner co-selling, pipeline development, forecasting, prospecting, and sales target attainment. Lead business reviews, develop solution roadmaps, coordinate cross-functional teams, deliver demonstrations, maintain CRM records, and identify growth opportunities. The role requires strong enterprise software sales expertise, MEDPICC discipline, stakeholder management, and familiarity with HubSpot and NetSuite.

As an ITSM Atlassian Consultant, you'll implement and manage Atlassian products, provide expert guidance, resolve technical issues, and ensure project success through collaboration and knowledge sharing.

Serve as a trusted strategic advisor, define solution roadmaps and enterprise architecture across the Atlassian ecosystem, design integrations and governance for regulated environments, guide change management and user adoption, prototype custom solutions, and drive thought leadership and account growth.

Lead design, development, and implementation of Atlassian solutions; gather business and technical requirements; provide architecture and best-practice guidance; manage customer engagements; support rollout, adoption, integrations, migrations, training and UAT; act as senior technical advisor, contribute to proposals and sales calls.

Lead design, development, and implementation of Atlassian solutions. Gather business and technical requirements, provide best-practice guidance, run workshops, manage customer engagements, support roll-out and adoption, assist proposals and sales calls, and advise internal processes as a senior technical consultant.

The role involves designing and implementing solutions, customer engagement, project management, and providing technical guidance on Atlassian products.

Join ServiceRocket's Service Delivery team to implement and deliver Atlassian-focused solutions. You'll build maintainable code, work with solution architects, deliver features and fixes, participate in retrospectives, pair with teammates, and support customers through clear communication and collaboration.

Own and grow a book of business within the Atlassian ecosystem: build executive relationships, run XBRs/QBRs, develop strategic account roadmaps, manage pipeline and forecasts, prospect and close deals, co-sell with partners, maintain CRM (HubSpot/NetSuite), host demos/webinars, and coordinate cross-functional teams to deliver services and licensing.