Teams at ServiceCore

Lead infrastructure and DevOps strategy, team development, cloud architecture, Infrastructure as Code, CI/CD, automation, reliability, scalability, cost optimization, and security for production SaaS applications. Manage AWS and GCP environments, establish Terraform and Ansible standards, implement deployment and rollback automation, apply AI to operational workflows, and improve observability, incident response, disaster recovery, and engineering productivity.

Generates and qualifies outbound leads for Docket and ServiceCore through cold calls, email, texting, and social channels. Manages prospects in Salesforce and Outreach.io, schedules qualified meetings for account executives, communicates software value, researches market trends, maintains activity records, and reports pipeline metrics. The role collaborates with sales and marketing teams in a fast-paced SaaS startup environment.

Generates and qualifies leads for field-service software through cold calls, emails, texts, and social channels. Manages outbound prospecting, books meetings for account executives, maintains lead records in Salesforce and Outreach.io, communicates product value, collaborates with sales and marketing, reports pipeline metrics, and researches industry trends. The role requires strong communication, organization, coachability, and the ability to succeed in a fast-paced B2B SaaS startup.