Service Management Group (SMG)

HQ
Kansas City
538 Total Employees
Year Founded: 1991
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Service Management Group (SMG) Benefits Overview

Compensation + BenefitsCompany CultureWork-Life Balance + WellbeingCareer Growth + Development

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers accidental death & dismemberment insurance

Offers disability insurance

Offers supplemental life insurance

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Provides family medical leave

Offers generous parental leave

Offers performance bonuses

Offers employee discounts

Company Culture

Provides commuter benefits

Provides free snacks and drinks

Offers travel concierge services

Office is pet friendly

Provides a mobile phone discount

Utilizes a flexible work schedule

Offers a remote work program

Offers diversity-based Employee Resource Groups

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers paid volunteer time

Provides paid sick days

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Recently posted jobs

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Software
Sources qualified sales opportunities through outbound calls, email, social outreach, networking, and lead follow-up. Researches target accounts, identifies buyers and pain points, develops messaging, and books qualified discovery meetings. Partners with sales leaders and account executives to prioritize named accounts and hand off opportunities for pipeline development. Works in a quota-driven environment using CRM and sales engagement tools.
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Service Management Group (SMG)

Senior Platform Engineer

20 Days AgoSaved
In-Office
Kountríon, Trifylia, GRC
Software
Designs, operates, and improves reliable, secure cloud and hybrid infrastructure across networking, identity, messaging, virtualization, and security environments. Leads complex incident response, optimizes performance and costs, strengthens disaster recovery and observability, automates administration with scripting, supports cloud migrations, and advances site reliability and platform engineering practices.
Service Management Group (SMG) Logo
Service Management Group (SMG)

Associate Support Engineer

One Month AgoSaved
In-Office
Kountríon, Trifylia, GRC
Software
Provide front-line technical and operational support for SMG products via tickets and calls: handle access, configuration, reporting, and troubleshooting; escalate complex issues with diagnostics; maintain ticket documentation; perform QA on deliverables; collaborate cross-functionally and recommend process improvements.
see all jobs at Service Management Group (SMG)