Teams at Serval

Coordinate end-to-end interview scheduling, deliver timely candidate communications, maintain ATS data, support recruiting ops and reporting, optimize processes, and build recruiting infrastructure to scale hiring.

Owns core People Operations, including HRIS administration, employee records, compliance, benefits, onboarding, offboarding, and employee experience. Administers benefits programs, leads open enrollment and qualifying life events, partners with Finance on compensation and headcount, and coordinates new-hire readiness with Recruiting, IT, and Finance. Builds scalable People processes and uses AI automation to streamline recurring workflows. Requires knowledge of federal and California employment regulations and hands-on HR operations experience.

Lead technical pre-sales for enterprise AI automation customers, including discovery, architecture, demos, proof-of-value pilots, security reviews, and executive briefings. Design integrations with identity, ITSM, MDM, HRIS, cloud, and SaaS systems. Build the foundational solutions engineering toolkit, develop reference architectures and evaluation frameworks, address technical objections, and partner with product and engineering to close feature gaps.