Serendipity Labs Benefits Overview

Coordinates coworking-lab operations, member onboarding, reception coverage, billing, inventory, facility readiness, meeting and event delivery, community programming, and basic IT troubleshooting. The role also supports marketing initiatives, artist partnerships, member communications, and tours while coaching Experience Coordinators and ensuring consistently high-quality service for members and guests.

As an Experience Coordinator, you will manage daily operations, provide excellent customer service, and assist with events and community engagement.

Provide front-desk hospitality and daily operations support for a coworking lab: welcome visitors, manage calls, maintain spaces, support meetings/events, update member billing info, and assist local marketing and community engagement.